On receiving an enquiry, we invite a prospective client to come to our office for a preliminary meeting. The purpose of the meeting is, firstly, to establish whether we are able to assist the prospective client with their needs and objectives and secondly, to discuss how we would be paid for our services should we be instructed to proceed. There is no charge for this preliminary meeting and no obligation on either side.
After the initial free consultation, we will agree with you whether you pay us a fee or we are paid out of the cost of any financial product you buy. You will pay for our services on the basis of the work we've undertaken for you. We will discuss your payment options with you and answer any questions you have. We will confirm how much our advice will cost and what areas of advice we will cover prior to commencing any work for you.
(Please note that if as a result of our advice you purchase a financial product, there may be other costs or taxes that are not paid through us or imposed by us). We will always tell you about any commission we earn and it will be taken into account in working out our fee.
Fees will usually be based on the time spent and are evaluated at a rate per hour, calculated to recover our costs. Some fees attract an additional VAT charge and we will inform you if any VAT is applicable.